Privacy Policy

1. Introduction

SKATT Business Park (“SKATT,” “we,” “us,” or “our”) operates the website https://www.skatt.in (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our Site, use our services, or communicate with us via email, WhatsApp, phone, or our contact form.

We are committed to protecting your privacy in compliance with the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023 (DPDP Act), and where applicable, the General Data Protection Regulation (GDPR).

2. Information We Collect

2.1 Information You Provide

• Contact Form: Name, email address, and message content submitted through our website contact form.
• WhatsApp Communication: Phone number and message content when you initiate a conversation via our WhatsApp Business number (+91 95621 99900).
• Email Communication: Email address, name, and content of emails sent to skattpark@gmail.com.
• Business Enquiries: Company name, business requirements, workspace preferences, and consulting needs shared during enquiries.
• Tour Bookings: Name, contact details, and preferred schedule when booking a tour of our facilities.

2.2 Information Collected Automatically

• Analytics Data: Pages visited, time spent, referral source, browser type, device type, operating system, and IP address (anonymized where possible) via Google Analytics.
• Cookies: Essential cookies for site functionality and analytics cookies for understanding usage patterns. See Section 7 for details.
• Log Data: Server logs including IP address, browser type, referring/exit pages, and timestamps.

3. How We Use Your Information

We process your personal data for the following purposes:

• Responding to your enquiries about workspaces, consulting services, and membership.
• Processing tour bookings and scheduling consultations.
• Sending relevant business communications and updates (with your consent).
• Improving our website, services, and user experience through analytics.
• Ensuring the security and integrity of our website and systems.
• Complying with legal obligations under applicable Indian and international laws.

4. Legal Basis for Processing

Under the DPDP Act, 2023, and GDPR (where applicable), we process your data based on:

• Consent: When you voluntarily submit information via our contact form, WhatsApp, or email.
• Legitimate Interest: For improving our services, analytics, and business operations.
• Contractual Necessity: When processing is necessary to fulfil a booking or service agreement.
• Legal Obligation: When required by Indian law or regulatory authorities.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy:

• Contact Form Submissions: Up to 24 months from the date of submission, unless an ongoing business relationship is established.
• WhatsApp and Email Communications: Up to 24 months from the last interaction.
• Analytics Data: Retained for 14 months in Google Analytics (default retention period).
• Business Records: As required by applicable Indian tax and corporate laws (typically 8 years).

6. Your Rights

Under the DPDP Act, 2023, and GDPR (where applicable), you have the following rights:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Correction: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data, subject to legal retention requirements.
• Right to Withdraw Consent: Withdraw your consent at any time by contacting us.
• Right to Grievance Redressal: File a complaint with our Data Protection Officer or the Data Protection Board of India.
• Right to Nomination: Nominate another individual to exercise your rights on your behalf (DPDP Act).

To exercise any of these rights, please contact us at skattpark@gmail.com.

7. Cookies

Our website uses the following types of cookies:

• Essential Cookies: Required for basic site functionality (e.g., navigation, security). These cannot be disabled.
• Analytics Cookies: Google Analytics cookies that help us understand how visitors use our site. These are set only with your consent.

You can manage your cookie preferences through your browser settings. Disabling analytics cookies will not affect your ability to use our website.

8. Third-Party Services

We use the following third-party services:

• Google Analytics:For website usage analytics. Google's privacy policy applies to data collected by their service.
• Google Maps:For displaying our location on the Contact page. Google's privacy policy applies.
• WhatsApp Business:For real-time communication. Meta's privacy policy applies to WhatsApp communications.
• Google Fonts: For typography. No personal data is collected by Google Fonts when served via our CDN.

We do not sell, rent, or trade your personal data with any third party for marketing purposes.

9. Data Security

We implement industry-standard security measures to protect your personal data, including:

• SSL/TLS encryption for all data transmitted via our website.
• Secure hosting infrastructure with regular security audits.
• Access controls limiting data access to authorized personnel only.
• Regular monitoring for unauthorized access or data breaches.

While we strive to protect your personal data, no method of transmission over the internet is 100% secure. We encourage you to take steps to protect your personal information online.

10. Children's Privacy

Our services are designed for businesses and professionals. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that we have collected data from a minor, we will take immediate steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated policy will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.

12. Contact Information

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: